Sales Policy
At Classvis.xyz, we are committed to providing high-quality unisex fashion for all genders. To ensure a smooth shopping experience, please review our sales policy below.
1. Order Processing
- All orders are processed within 1-3 business days after payment confirmation.
- Customers will receive a confirmation email with tracking information once the order is shipped.
- Orders cannot be modified or canceled once they have been processed.
- In case of order processing delays due to unforeseen circumstances, we will notify customers via email or phone.
2. Pricing & Payment Methods
- Prices listed on Classvis.xyz are in USD and include applicable taxes.
- We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, AMEX, Discover)
- E-wallets (PayPal, Apple Pay, Google Pay, etc.)
- Bank Transfers
- Cash on Delivery (COD) – Available for select locations
- Discounts and promotional codes cannot be combined unless specified otherwise.
- If a payment fails, customers are advised to retry using a different method or contact their bank for assistance.
3. Shipping & Delivery
- We offer standard and express shipping options.
- Estimated delivery times:
- Domestic (United States): 3-7 business days
- International: 7-14 business days
- Shipping fees vary depending on location and selected shipping method.
- Free shipping is available for orders over $100.
- We are not responsible for delays caused by couriers or customs procedures.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customers will receive an email with tracking details once their order has been shipped.
- In case of lost or undelivered packages, customers must contact us within 10 business days of the estimated delivery date to initiate an investigation.
4. Product Availability & Stock
- We strive to maintain accurate stock levels on our website; however, availability may vary.
- If an item becomes unavailable after purchase, we will notify the customer immediately and provide the option of:
- A full refund
- An alternative product of equal value
- Store credit for future purchases
5. Order Cancellation & Modifications
- Orders can only be modified or canceled within 24 hours of placement if they have not been processed.
- Once an order has been processed, it cannot be changed or canceled.
- If a customer wishes to change their shipping address, they must contact customer support as soon as possible.
6. Customer Support & Assistance
- Our customer support team is available to assist with any inquiries related to orders, payments, and shipping.
- You can reach us via:
- 📧 Email: info@classvis.xyz
- 📞 Hotline: (410) 239-2240
- We aim to respond to all inquiries within 24-48 hours on business days.